SASSA Reconsideration Application Guide 2024

The SASSA reconsideration process can be challenging, but we’re here to help. This comprehensive guide will assist you step-by-step in understanding and successfully applying for a reconsideration of your SASSA grant application.

If your SASSA grant application has been denied, you can request a reconsideration. This guide aims to assist SASSA beneficiaries, including applicants for the SASSA Relief Fund, in understanding the reconsideration process and the essential steps for reapplying.

SASSA Reconsideration Application

Key Steps in the Reconsideration Process

1. Apply for Grant Reconsideration Through the Website

  • Visit the official SASSA website.
  • Navigate to the reconsideration application section.
  • Fill out the online form with the required details and submit it.

2. Apply for Grant Reconsideration Over the Phone

  • Contact the relevant provincial SASSA office via phone at 0800 60 10 11.
  • Provide your details and reason for reconsideration.
  • Follow the instructions provided by the SASSA represent representtative.

3. Apply and Send an Application for Reconsideration Through Provincial Email Addresses

  • Prepare your reconsideration application along with the required documents.
  • Email your application to the relevant provincial email address:
Africa ProvinceSASSATelephoneSASSA Email
01. Eastern Cape043 – 707 6335[email protected]
02. Free State051- 4108339[email protected]
03. Gauteng011- 241 8320[email protected]
04. Kwazulu-Natal033 -846 3400[email protected]
05. Limpopo015- 2917509[email protected]
06. Mpumalanga013 -754 9446[email protected]
07. Northwest018 -388 4006[email protected]
08. Northern Cape053 -802 4919[email protected]
09. Western Cape021-4690235[email protected]
4. Apply and Send an Application for Reconsideration by Visiting SASSA Offices
Visit your nearest SASSA office.
Request a reconsideration application form.
Fill out the form and submit it along with the required documents to the SASSA official.

SASSA Application Reconsideration Requirements

According to Section 18(1) of the Social Assistance Act 13 of 2004, the following information is required to complete the reconsideration application:

SECTION A: Personal Information

  • Identity Document
  • Name, Surname, Age, Gender
  • Preferred Communication Method (Cell, Email, Post, Landline, SMS)
  • Residential Address
  • Postal Address

SECTION B: Previous Grant Application Details

  • Date of previous grant application
  • Date of grant rejection
  • Type of grant applied for previously (OA, WV, DG, FGC, CDG, CSG, GIA)

SECTION C: Reason for Reconsideration

  • Explanation of why you are requesting reconsideration
  • Reasons why you believe the SASSA decision is unfair
  • Additional sheets can be attached if necessary

SECTION D: Signature and Supporting Documents

  • Current date with Applicant’s signature
  • Receipt issued by SASSA when the grant was applied for
  • Rejection letter
  • Power of Attorney (if applicable)
  • Other relevant documents


To successfully request a reconsideration of your SASSA grant application, follow these steps. For additional support, contact your provincial SASSA office or visit the official SASSA website.

Take control of your application process and ensure you provide all the necessary information to support your reconsideration request. Good luck!

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    1. Contact SASSA directly via their helpline or email with your ID number and details of your situation. They can assist in updating your contact information and checking your status.

    2. I was getting something in a special job for 3months bt last which is May 2024 it was the end of the special job i did not get any money from mo one can u please Reinstate cs iam out of job

  1. I don’t have any incoming source but my R350 always say declined incoming soure and I don’t work

  2. My status always change approved this month next month decline I don’t know why

    Please help me

  3. my application is declaining because i have some source of income. and i dont have any source of income coming in to my account

  4. Morning that income its was for my mom funeral she post on the 20 of may 2024.and the burial on the 25 of may 2024 i was the only child thank you

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