Why Your Sassa R350 Grant Application Declined

The South African Social Security Agency (SASSA) provides a pivotal support mechanism for many individuals facing financial hardship. The Special COVID-19 Social Relief of Distress (SRD) R350 grant serves as a lifeline for countless South Africans during these trying times. However, it’s not uncommon for applicants to encounter stumbling blocks, leading to declined applications. This post seeks to unpack the reasons behind these rejections and provides a roadmap for remedying the situation and securing the much-needed assistance.

SASSA Application Declined

What is the Sassa R350 Grant?

Introduced as part of the economic stimulus package during the pandemic, the Sassa R350 grant, formally known as the SASSA SRD grant, targets adults who are currently unemployed and not receiving any other form of social assistance or UIF payment. Its purpose is to mitigate the financial woes of the poorest households in South Africa.

Common Reasons for Application Decline

A variety of factors can affect the outcome of your application. Here are some of the common reasons why applications are not successful:

Insufficient Documentation

Applications can be declined if there’s a lack of required documentation such as a valid South African ID, proof of address, or other necessary personal information.

Ineligible Criteria

One must meet specific criteria to qualify for the grant. Being a recipient of other government support or having alternative sources of income might disqualify you.

Incorrect Information Provided

Data inaccuracies or outdated information can result in rejection. Ensure all submitted details are correct and up-to-date.

Steps to Take When Your Application is Declined

Contacting Sassa

Reach out to the nearest SASSA office or the official SASSA helpline to understand the reason for decline. They can provide insights and the next steps.

Appealing the Decision

If you believe your application was wrongly declined, lodge an official appeal. The appeal has to be lodged within 30 days of receiving the decline notice.

Seeking Assistance from Relevant Organizations

Several non-profit organizations and community outreach programmes offer assistance with SASSA grant applications and appeals.

Tips for a Successful Application

To enhance your chances of success:

  • Ensure that all documentation is complete and submitted.
  • Double-check the eligibility requirements against your circumstance before applying.
  • Seek guidance if unsure about the application or eligibility criteria.


How to Fix a Declined SASSA Application?

Should your application be declined, you can submit a reconsideration request within 30 days of receiving the decision. If this proves unsuccessful, an appeals process is available.

Can I reapply for the Sassa grant? If yes then how to do it?

Yes, if your situation changes, you may reapply. Keep abreast of application windows and submit a new application via the SASSA website or WhatsApp number making sure all information is current and accurate.

Why is Sassa’s status “Declined”?

A “declined” status usually reflects SASSA’s determination that the applicant does not meet one or more of the necessary conditions for the grant. Always seek specific feedback from SASSA directly.

Do Sassa Officials Check Bank Accounts of Applicants?

Yes, SASSA may conduct financial checks to confirm the absence of income. This is to ensure that the aid reaches the most vulnerable individuals who truly need it.


Navigating the SASSA grant application process can feel labyrinth-like, but with thorough preparation and adherence to guidelines, you stand a better chance of obtaining this essential financial relief. Remember, persistence coupled with attention to detail can turn your application woes into a success story. Should you face a declined application, arm yourselves with this knowledge and take decisive action.

Equip yourself with patience and utilise available resources—a successful SASSA R350 grant application could just be an improved submission away. Stay informed, stay resilient and reapply if needed. Your perseverance could make all the difference.

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  1. I didn’t receive my payment in May when I checked the status was declined I don’t know why am still not receiving any income. I appeal my application be reinstated

  2. I will be glad if my Application be considered as soon as you possibly can. As I mentioned in previous comment that I don’t receive any source of income what so ever. Please it’s this is only income that am depending on.

    1. Sad to hear, can you please share the current status with the issue you are facing why your Sassa grant declined?

  3. I was approved for R350 by May24 then when I check status end of May it says the is an income received.while there was no income.Then I appeal by Reaplication then says I’m Active I check again on this month still bending I guess there will be an income received again.

  4. I recieve my child disability grant and also a csg grant can that be a reason my sassa R350 grant declined?

    1. I received a R750 for my child’s needs on my account is that a reason for a delay or decline of my Grant?

    1. I did not receive my 350 and my situation is not good i need the justice.. someone send me money last month and that money I was not for me

  5. Since I applied R350 Sasa grand, my status was declined or pending and I didn’t receive the money

  6. Can School Governing Body ( SGB ) transport fee affects the R370 SASSA grant.
    If yes, why, because SGB travel fee is a payment for money used by SGB member/s.

    Can R77 affect the R370 SASSA grant.
    if yes why SASSA not pay the remaining R293 to a Beneficiary because is qualifying for R370 per month.

    1. I did not receive April, May,June it says declined due to source of income and I don’t have one. I need justice for this.

  7. April and June decline when was checked paye date it was 29th of June but money didn’t receive

  8. My payment for June 2024 declined stating I have funds I am unemployed no steady income

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